We full understand that we can’t do perfect at all customers level. The most important that we are improving all the time. We are really appreciate if you have any suggestion to us or share your story here!
Any of the suggestion or Story about us will submit to General Manger Jason directly. We will reply to you within 24 hours
arnell ---- arnell
I am Mr. Arnell Botha from South Africa currently purchasing home wares i.e. ceramic crockery, glassware & kitchenware’s.
I originally had a very bad experience in Yiwu before meeting with Jason at Ejet. My previous agent was not honest, knowledgeable nor professional & unfortunately in Yiwu there are countless.
The “additional” services provided by EJET i.e. airport & hotel transfers, hotel reservations, restaurant recommendations & reservations, flight bookings etc. are all invaluable in addition to the standard agent’s spectrum of activities which are negotiations & interpretation.
I have worked with 4 interpreters over a period of 3 years and ALL have “gone the extra mile” & most times work outside of normal business hours wether I am in China or back home. I have found management & staff extremely helpful & accessible at all times & their response times are nothing short of brilliant.
Ejet manages to balance all aspects of buying i.e. sourcing, finance & logistics finely & all buyers would do well prior initial negotiation to mention in full what their product requirements are as the staff have invaluable knowledge of the market & suppliers & have recommended “preferred” suppliers who they have dealt with or are currently dealing with. This information that they could provide could be the difference between a good or a bad buying trip.
I am aware that JASON has taken it upon himself to put systems in place to monitor the actual stock received against the initial sample. This process is currently changing & they are working hard at eradicating dishonest or unscrupulous suppliers.
I would say that without JASON / EJET I would not have the business I currently have due to their level of professionalism & commitment to providing excellent service at all times.